Unfortunately we are only able to deliver to the UK.
Orders received by 2pm are usually dispatched on the same day. Special Delivery items are guaranteed by Royal Mail to arrive at their destination by 1pm on the next working day, Monday to Friday.
Please note orders received after 2pm on a Friday may not be dispatched until Monday. No orders will be dispatched on Bank Holidays.
At extremely busy periods or during times of disruption, some parcels may be subject to delays.
Collection in person
If you would rather collect your order from our shop. You will need to phone us, on 01753 883507, to place the order and to arrange the collection details. Payment must be made when you place the order, when you come to collect your order you will need photographic identification and the credit or debit card used to make payment.
If, for any reason, you are unhappy with your purchase, or it does not meet your requirements, you can return it to us, in its original condition and packaging, within 14 days of the date you received it and we will issue an exchange or a full refund for the price you paid for the item.
If items are returned after this time we are within our rights to refuse a refund but may be willing to offer an exchange, subject to it being in pristine condition. In the unlikely event that you receive a product that is defective, has been damaged in transit, or is not the one you ordered then you can return it to us for exchange or a full refund within 14 days of receiving it.
Unless faulty, we can’t accept the return of jewellery that has been worn, personalised or adjusted.
What to do now?
To request your RMA number for your return please click here.
Please also fill in the resons for return and product information form here.
Percy Davies and son Ltd
15 Packhorse Road